Client Success Story: Mike McNamara

by Mary Toomey on August 8th, 2014

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Being unemployed might have not been the best thing that ever happened to Michael McNamara, but he turned his misfortune into a great opportunity with taking advantage of the Workforce Investment Act (WIA)  and the classes at MicroTrain.  Michael learned about WIA by attending an information seminar at MicroTrain and was instructed to go to his local DESI (Northside Workforce Center) where he met with his counselor Monique Crumpler.   

Working with Monique and attending various workshops, Michael was able to learn about a growing in-demand field of Computer Tech Support.  MicroTrain enrolled Mike in some entry level computer support training which aligned him perfectly for the new field he wanted to target.  Mike said: “I have completed ITIL Foundations, A+, Net +, MCSA and Excel classes and certified for ITIL so far.  Everyone from the Ralph Logan, who helped me design my schedule, to the front desk woman Rachel Simmons, to the career development people Andi Grabemeyer and Dawn Mondo, and all my instructors at MicroTrain. They've all been very helpful and supportive.”    The WIA grant was able to cover 100% of the cost of training, books and exams.   Mike was now able to open his job search to include in-demand job titles like Computer Support, PC Tech and Call Center Manager.

Mike also attended career services classes at Microtrain, Mike commented: “ I've attended a LinkedIn class and a resume work shop to help improve the branding of who I am and where I'm headed.  I've attended MicroTrain hiring events through the career development department with Andi Grabemeyer and Dawn Mundo.  I'm happy to say that I just received and offer letter from a company I met with through MicroTrain. MicroTrain has helped me turn my career and life around! “   Mike is now working as a C1 Consultant with Olenick and Associates.  

Trained, certified and hired!  We are all very proud of Mike’s hard work that landed him a great new future in this thriving field. 

Raves & Praise

D. Easter

PMP Certification Training, November 2008

Thanks Microtrain for conducting a great PMP course that set me on a successful path to obtain my PMP certification. I have passed the test!

Scott Wilson - Team Bradley

Employer Partner Feedback

Dawn has been a pleasure to work with. She is diligent in her efforts to give MicroTrain’s students the best opportunities to connect and network with various companies and players in the job market. The curriculums and certification programs are in line with today’s current IT needs. It’s good to see that they evolve with what employers are most seeking out there. I would recommend to any employer that hires skilled IT workers that they look into MicroTrain’s career services department as a potential source of candidates. The business of hiring can be quite costly, and Dawn and her staff provide a free service to outside companies. This value-add for MicroTrain’s students aligns with their mission in both training and job assistance to set up a win/win scenario for all involved.

Robert Graf

MCSA

Microtrain presents the course material in an interesting and concise manner. Microtrain gives the student all the resources necessary to pass the certification exams. Both the Chicago and Lombard facilities were excellent, and the staff goes to any length to accommodate any student changes.

Christopher Fowler

MCSA

Very thorough, good mix of lecture and lab work. Al is great! Keeps classes interesting and supplements required test material with need-to-know items from real world experience.

David

A Cisco Success Story

I attended a resume writing seminar & conducted mock phone interviews with a Microtrain career counselor. These two activities gave me a leg up on distinguishing myself from all the other people looking for work. Since the career counselor's at Microtrain had a track record of getting people hired, their insight and positive past experiences helped me tremendously in getting hired with a Cisco Voice Systems Integrator in the Chicago area. I was hired as a Cisco Voice Tech Engineer with a starting salary of $65,000 / year with a Cisco voice systems reseller located in the Chicagoland area. Microtrain was very instramental in making this a reality. From expediting my WIA grant, to providing excellent hands-on training from knowledgable instructors I was able to achieve becoming certified with my CCNP. Microtrain's career services was the final catalyst in connecting me with this company by communicating with them on my behalf and with me in setting up the interview. One week later and I was hired. No joke. Thanks Microtrain!

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