MicroTrain Exam Pass Guarantee!

Pass our practice exams, submit the results, and we'll cover the cost of your retake if you fail. Review the details below, noting some exclusions.

  1. Qualification Criteria: To be eligible for our Exam Pass Guarantee, successfully complete our certification tracks or classes and adhere to the guidelines outlined below:

  2. Practice Exam Requirements: Within 1 year of your class's first day or, for WIOA students, the start date of your first voucher, take two (2) practice exams in the simulated timed exam certification mode and score 90% or better on both. Exceptions are as follows:

    • PMP, CAPM, and PMI-ACP exams: Only one (1) CyberVista practice exam in 'quick quiz' mode with a score of 85% is required.

    • CCBA and CBAP exams: Only one (1) practice exam from Watermark Learning with a minimum required score of 85%.

    • ITIL exam: One (1) CyberVista practice exam in 'quick quiz' mode and one (1) practice exam from theProfessional.me with a score of 90% are required.

    • ECBA exam: Two (2) practice exams from theProfessional.me with a score of 85% are required.

    • APICS® CSCP exam: Score 80% or better on all APICS® Learning System quizzes and practice exams.

    • Tableau Desktop Specialist exam: Score 85% or better on two (2) practice exams from theProfessional.me.

  3. Results Submission: Upload results to your Career Service Manager via theprofessional.me account for GMetrix, Watermark Learning, or Online Study Exam. Note that for CyberVista (formerly known as Kaplan), ITIL, ECBA, Tableau, and LSSGB exams, the exam results for those tests are made available to MicroTrain through theprofessional.me.

  4. Certification Exam Timing: The certification exam must be taken within 30 days of the last successful practice exam(s). For the PMP exam, sit for the exam within 45 days of the last successful practice exam.

    If you don't pass the exam, submit proof of a failed exam to your Career Service Manager via your theprofessional.me account. Repeat steps 2, 3, and 4 to receive a new exam voucher.

Important Note: The procedure outlined above must be followed each time an exam is attempted to qualify for the Exam Pass Guarantee.

Attempts Limit: For each exam type, a limit of three (3) attempts at the certification exam is guaranteed, with the exception of CCBA, CBAP, CEH, APICS® CSCP, CISSP, and SAFe, where a limit of two (2) attempts at the certification exam is guaranteed.

Eligibility for Guarantee: The Exam Pass Guarantee is available only for courses that offer CyberVista (formerly known as Kaplan), GMetrix, Watermark Learning, Online Study Exam, Scaled Agile, and theprofessional.me practice exams. Check with your Program Director to confirm if your desired course qualifies.

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