AB-900T00: Introduction to Microsoft 365 and AI Administration
Build foundational skills in Microsoft 365, Microsoft 365 Copilot, and AI agent administration with the one-day AB-900T00: Introduction to Microsoft 365 and AI Administration course.
Designed for beginning-level IT professionals, the course introduces Microsoft 365 core services, administrative controls, security, data protection and governance, then expands into the fundamentals of Microsoft 365 Copilot and Copilot agent administration.
The course is organized into two learning paths with six modules and includes a 15-minute instructor demonstration at the end of each module.
About this Course
AB-900T00: Introduction to Microsoft 365 and AI Administration provides an entry-level introduction to administering Microsoft 365 and supporting AI-powered workplace technologies.
Participants first explore the foundational services and administrative controls used within Microsoft 365, including key concepts related to security, data protection, and governance. The course then introduces Microsoft 365 Copilot and Copilot agents, explaining how AI can be used to automate tasks, improve collaboration, and personalize experiences across Microsoft 365.
The course is designed for learners who want to develop a foundational understanding of:
- Microsoft 365 administration
- Microsoft 365 core services and administrative controls
- Microsoft 365 security foundations
- Data protection and governance
- Microsoft 365 Copilot
- Copilot agents
- Basic Copilot administration
- Basic Copilot agent administration
This is a one-day course consisting of two learning paths and six modules. There are no hands-on labs; instead, participants see a 15-minute instructor-led demonstration after each module to reinforce the concepts presented.
Outline
Learning Path 1: Explore Microsoft 365 Administration
Build foundational knowledge of Microsoft 365 services, administration, security, and data governance.
Module 1: Introduction to Microsoft 365 Core Services and Admin Controls
- Explore Microsoft 365 core services
- Understand foundational administrative controls
- Learn how Microsoft 365 administration supports the modern workplace
Module 2: Explore Microsoft 365 Security Foundations
- Understand foundational Microsoft 365 security concepts
- Explore the role of security in Microsoft 365 administration
Module 3: Protect and Govern Data in Microsoft 365
- Explore data protection concepts
- Understand foundational data governance
- Learn how Microsoft 365 helps protect and govern organizational information
These are the three modules listed in the first learning path.
Learning Path 2: Explore Microsoft 365 Copilot and Agent Administration
Develop foundational knowledge of Microsoft 365 Copilot, AI-powered agents, and their administration.
Module 1: Explore Microsoft 365 Copilot and Agents
- Understand Microsoft 365 Copilot and AI-powered agents
- Explore how Copilot and agents can support automation
- Learn how AI can enhance collaboration and personalize user experiences
Module 2: Perform Basic Administrative Tasks for Microsoft 365 Copilot
- Explore foundational Microsoft 365 Copilot administration
- Understand basic administrative responsibilities for Copilot
Module 3: Perform Basic Administrative Tasks for Microsoft 365 Copilot Agents
- Explore foundational Copilot agent administration
- Understand basic administrative responsibilities for Microsoft 365 Copilot agents
Prerequisites
Required Experience
According to the attached course requirements, participants should have:
- Basic functional experience with Microsoft 365 services
- A proficient understanding of general IT practices
Recommended Knowledge
To gain the most from the course, participants may also benefit from familiarity with:
- Microsoft 365 administrative concepts
- User accounts, groups, and permissions
- Microsoft 365 collaboration services
- Basic identity and security concepts
- Microsoft 365 security and data governance terminology
- AI and Copilot concepts
Exam Details
Exam AB-900T00: Introduction to Microsoft 365 and AI Administration
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Raves & Praise
Karine Bucci
Project Management
Great class, loved the interaction and team-building exercises. Plenty of materials and learning tools supplied. Although it was a full week's class, never boring. Donna [Russell] was awesome and gave many supporting examples for better understanding.
Christopher Fowler
MCSA
Very thorough, good mix of lecture and lab work. Al is great! Keeps classes interesting and supplements required test material with need-to-know items from real world experience.
Kaycee Ekufu
MCSA
The instructor [Al Khalfan] was very knowledgeable in the field. He presented the materials and concepts with a professional touch. He also frequently adds humor to his teachings, which made it easier for me to understand. The support staff was all nice, gentle, caring, and very helpful. The materials, rooms and amenities were excellent and exceeded expected standards.
Jennie
Student Employment Success - Project/Process Manager
My Career Services Manager was very friendly and helpful and had excellent follow-up. She seemed to really care how things were going and kept me moving in the right direction. The resources available in job search were great and the visibility that there were jobs out there looking for my skillset was promising. Additionally, the training, as well as having an updated resume stating the Microtrain course work I had taken made me feel more confident and marketable as I looked for employment. It showed that I was dedicated and took project management and process management seriously.
Robert Graf
MCSA
Microtrain presents the course material in an interesting and concise manner. Microtrain gives the student all the resources necessary to pass the certification exams. Both the Chicago and Lombard facilities were excellent, and the staff goes to any length to accommodate any student changes.
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