Generative AI for HR Professionals Course Overview

Generative AI is revolutionizing how HR professionals operate in today’s fast-paced business environment. This course offers a comprehensive dive into the world of AI tools, specifically focusing on how they can be integrated into HR functions. By blending theoretical concepts with practical applications, you’ll learn to streamline HR processes, personalize employee experiences, and make data-driven decisions.

Throughout the course, you will engage in real-world case studies, hands-on exercises, and interactive discussions to understand the impact of AI in HR. Whether you’re looking to enhance recruitment strategies, boost employee satisfaction, or automate daily tasks, this course is tailored to your needs. No prior AI knowledge is required; we’ll start from the basics and work towards advanced applications.

Module 01: Introduction to Prompting and ChatGPT (30 mins)

• Basics of Prompting – Understanding Prompt Structure & Styles
• Pitfalls of LLM Models – Common Challenges
• Overview of Open AI Models – Definition & Types
• The Need for and Functioning of Generative AI
• Capabilities of Generative AI – Applications in HR
• Key Concepts of GPT-3.5 – Understanding its Core Features
• Demo: Creating Accounts on PaaS/SaaS Platforms

Module 02: Tour of Generative AI Applications (30 mins)

• GPT-3.5 (ChatGPT) – Exploring Text Generation Capabilities
• Google Bard – Text and Image Generation, Image Editing
• Copilot – Text Generation, Web Scraping, and Image Generation
• Google Bard – Text Prompting, Image Analysis & Web Scraping
• GPT-3.5 Playground – Fine-Tuning ChatGPT (OpenAI Access Demo)

Module 03: Techniques of Text Prompting (75 mins)

• Principles of Effective Prompting
• Iterative Prompting – Refining Outputs Through Repetition
• Prompting for Summarization – Generating Concise Outputs
• Inference Prompting – Drawing Conclusions from Data
• Transformation Prompting – Converting Information into Different Formats

Module 04: Text Prompting Use Cases for HR Professionals (180 mins)

Daily HR Tasks

• Candidate Screening – Assessing Applicants with AI
• Employee Onboarding – Streamlining Orientation and Answering FAQs
• Employee Support – Building HR Self-Help Systems for Common Queries
• Training & Development – Personalized Growth Opportunities for Employees
• Performance Reviews – AI-Assisted Feedback and Goal Setting
• Policy Communication – Effectively Updating Company Policies
• Employee Engagement Surveys – Gathering Feedback Using AI
• Exit Interviews – Collecting Departing Employees' Feedback
• HR Analytics – Extracting Valuable Insights from HR Data
• Talent Management – Identifying High-Potential Employees
• Internal Communications – Delivering Key Announcements Effectively
• Conflict Resolution – Addressing Workplace Issues with AI
• Wellness and Employee Assistance – Promoting Employee Well-being
• Additional Tasks: Proofreading, Language Translation, Email Writing, etc.

Technical Tasks for Interviewing Purposes

• Excel Formula Creation, Code Writing, Code Debugging

Creative Tasks

• Headline/Tagline Creation
• Content Creation
• Blog Writing

Module 05: Understanding Image Prompting & Its Use Cases (60 mins)

• The Need for Image Prompting – Understanding Its Importance

Advanced Techniques

• Using Style Modifiers
• Boosting Quality
• Handling Repetition and Weighted Terms
• Fixing Deformed Generations

Use Cases of Image Prompting

• Designing General Promotional Materials
• Visualizing Office and Team Environments
• Portraying Success Stories
• Creating Environmental Awareness Campaigns

Module 06: Enhancing Prompt Reliability (30 mins)

• Promoting Debiasing and Ensemble Learning – Reducing Bias in AI Outputs
• Addressing Transparency Concerns in AI Models
• Use Cases: Ensuring Reliable and Trustworthy Prompts

No technical background is required for this course. However, the following will be helpful for better understanding: Basic knowledge of HR processes and functions. Interest in technology and its applications in HR.