MCDST
MCDST: Microsoft Certified Desktop Support Technician The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system. Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment.
About this Course
Microsoft requires candidates pass the following two exams:
Supporting users and troubleshooting a Microsoft Windows XP Operating System (70-271) Supporting users and Troubleshooting desktop applications on a Microsoft Windows XP Operating System (70-272)All instructors are certified by Microsoft® and all Microsoft®-approved texts and in-class materials are included.
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Raves & Praise
Ron Cwik
PMP Certification Training, 2008
Great training facility. Great instructors. Great experience.
Karine Bucci
Project Management
Great class, loved the interaction and team-building exercises. Plenty of materials and learning tools supplied. Although it was a full week's class, never boring. Donna [Russell] was awesome and gave many supporting examples for better understanding.
Robert Graf
MCSA
Microtrain presents the course material in an interesting and concise manner. Microtrain gives the student all the resources necessary to pass the certification exams. Both the Chicago and Lombard facilities were excellent, and the staff goes to any length to accommodate any student changes.
Kaycee Ekufu
MCSA
The instructor [Al Khalfan] was very knowledgeable in the field. He presented the materials and concepts with a professional touch. He also frequently adds humor to his teachings, which made it easier for me to understand. The support staff was all nice, gentle, caring, and very helpful. The materials, rooms and amenities were excellent and exceeded expected standards.
D. Easter
PMP Certification Training, November 2008
Thanks Microtrain for conducting a great PMP course that set me on a successful path to obtain my PMP certification. I have passed the test!
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