Salesforce® Administrator
The Salesforce® Administration training course is for those that are new to the Salesforce® cloud tool. This course is specificically administrators or "admins". This course provides understanding about the various Salesforce® policies and features so that professionals can efficiently enhance the Salesforce® applications. This training offers skills in:
- Customizing applications and business processes
- Maintaining sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Creating end user experiences
This course is ideally for those pursuing certification in Salesforce® Administration and prepares you for the ADM-201 exam. Course fee does not include the exam cost. The exam cost is $200.
About this Course
The Salesforce® Administrator (ADM 201) training focuses on various Salesforce® policies and features in order enhance the Salesforce applications. Additionally, individuals build the skills of customizing applications and business processes, maintaining sales and service cloud application, creating dashboards, workflow, and reports and managing data and security.
Outline
- Differentiate the building blocks of Salesforce®
- Understand the Data model
- Understand the Security model
- Define Business process automation options
- Master Sales Cloud and Service Cloud modules
- Explain Reports and Dashboard
- Describe Salesforce1, SalesforceA, Chatter and Social features
- Customizing applications and business processes
- Configure and maintain sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Configure Sales and Service
- Implement automation
- Debugging
- Data validation
- Configure user interface
Exam Details
Exam ADM-201: Salesforce® Administrator
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Ron Cwik
PMP Certification Training, 2008
Great training facility. Great instructors. Great experience.
Scott Wilson - Team Bradley
Employer Partner Feedback
Dawn has been a pleasure to work with. She is diligent in her efforts to give MicroTrain’s students the best opportunities to connect and network with various companies and players in the job market. The curriculums and certification programs are in line with today’s current IT needs. It’s good to see that they evolve with what employers are most seeking out there. I would recommend to any employer that hires skilled IT workers that they look into MicroTrain’s career services department as a potential source of candidates. The business of hiring can be quite costly, and Dawn and her staff provide a free service to outside companies. This value-add for MicroTrain’s students aligns with their mission in both training and job assistance to set up a win/win scenario for all involved.
Kaycee Ekufu
MCSA
The instructor [Al Khalfan] was very knowledgeable in the field. He presented the materials and concepts with a professional touch. He also frequently adds humor to his teachings, which made it easier for me to understand. The support staff was all nice, gentle, caring, and very helpful. The materials, rooms and amenities were excellent and exceeded expected standards.
Jean S.
PMP Certification Training, Lombard, 2008
I was laid off for many months and not really getting many callbacks for my resume and no job offers. After I put the letters PMP on it, not only did I see an increase in quantity, but also quality of interviews. I had been spinning my wheels for 5 months, and after the PMP went on, I had 2 job offers in 6 weeks. It really was the "golden ticket"
Christopher Fowler
MCSA
Very thorough, good mix of lecture and lab work. Al is great! Keeps classes interesting and supplements required test material with need-to-know items from real world experience.
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