Salesforce® Administrator
The Salesforce® Administration training course is for those that are new to the Salesforce® cloud tool. This course is specificically administrators or "admins". This course provides understanding about the various Salesforce® policies and features so that professionals can efficiently enhance the Salesforce® applications. This training offers skills in:
- Customizing applications and business processes
- Maintaining sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Creating end user experiences
This course is ideally for those pursuing certification in Salesforce® Administration and prepares you for the ADM-201 exam. Course fee does not include the exam cost. The exam cost is $200.
About this Course
The Salesforce® Administrator (ADM 201) training focuses on various Salesforce® policies and features in order enhance the Salesforce applications. Additionally, individuals build the skills of customizing applications and business processes, maintaining sales and service cloud application, creating dashboards, workflow, and reports and managing data and security.
Outline
- Differentiate the building blocks of Salesforce®
- Understand the Data model
- Understand the Security model
- Define Business process automation options
- Master Sales Cloud and Service Cloud modules
- Explain Reports and Dashboard
- Describe Salesforce1, SalesforceA, Chatter and Social features
- Customizing applications and business processes
- Configure and maintain sales and service cloud application
- Creating dashboards, workflow, and reports
- Managing data and security
- Configure Sales and Service
- Implement automation
- Debugging
- Data validation
- Configure user interface
Exam Details
Exam ADM-201: Salesforce® Administrator
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Scott Wilson - Team Bradley
Employer Partner Feedback
Dawn has been a pleasure to work with. She is diligent in her efforts to give MicroTrain’s students the best opportunities to connect and network with various companies and players in the job market. The curriculums and certification programs are in line with today’s current IT needs. It’s good to see that they evolve with what employers are most seeking out there. I would recommend to any employer that hires skilled IT workers that they look into MicroTrain’s career services department as a potential source of candidates. The business of hiring can be quite costly, and Dawn and her staff provide a free service to outside companies. This value-add for MicroTrain’s students aligns with their mission in both training and job assistance to set up a win/win scenario for all involved.
Karine Bucci
Project Management
Great class, loved the interaction and team-building exercises. Plenty of materials and learning tools supplied. Although it was a full week's class, never boring. Donna [Russell] was awesome and gave many supporting examples for better understanding.
Christopher Fowler
MCSA
Very thorough, good mix of lecture and lab work. Al is great! Keeps classes interesting and supplements required test material with need-to-know items from real world experience.
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Student Employment Success - Project/Process Manager
My Career Services Manager was very friendly and helpful and had excellent follow-up. She seemed to really care how things were going and kept me moving in the right direction. The resources available in job search were great and the visibility that there were jobs out there looking for my skillset was promising. Additionally, the training, as well as having an updated resume stating the Microtrain course work I had taken made me feel more confident and marketable as I looked for employment. It showed that I was dedicated and took project management and process management seriously.
Robert Graf
MCSA
Microtrain presents the course material in an interesting and concise manner. Microtrain gives the student all the resources necessary to pass the certification exams. Both the Chicago and Lombard facilities were excellent, and the staff goes to any length to accommodate any student changes.
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