ITIL 4 Foundation

Hours: 24
Tuition: 1695.00
Expenses: 345
Total Cost: 1945.00
Informationcalendar_today Courses

Who benefits from ITIL® training?

  • Anyone seeking a basic understanding of the ITIL® framework
  • Anyone looking to stand out to employers and recruiters
  • Anyone seeking professional development, recognition, or promotion
  • Anyone who wishes to stay competitive in the rapidly changing technology industry

Microtrain offers a 3-day course to prepare for the ITIL 4 Foundation certification exam. The ITIL 4 Foundation Certificate in IT Service Management demonstrates an understanding of the key concepts, guiding principles and four dimensions of IT Service Management, within an IT Service Value System (SVS).  This course outline follows the ITIL Foundation: ITIL 4 Edition. 

Course Objectives

  • Understand the key concepts of ITIL service management. 
  • Understand how ITIL guiding principles can help an organization to adopt and adapt ITIL service management. 
  • Understand the four dimensions of ITIL service management. 
  • Understand the purpose and components of the ITIL service value system, and activities of the service value chain, and how they interconnect. 
  • Understand the key concepts of continual improvement. 
  • Learn the various ITIL practices.

WIOA Approved Training Course

ITIL® is a registered trademark of AXELOS Limited. Used under license of AXELOS Limited. All rights reserved.



Available Courses

A complete list of the available core and elective courses for ITIL 4 Foundation

ITIL 4® Foundation
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Raves & Praise

Kaycee Ekufu

MCSA

The instructor [Al Khalfan] was very knowledgeable in the field. He presented the materials and concepts with a professional touch. He also frequently adds humor to his teachings, which made it easier for me to understand. The support staff was all nice, gentle, caring, and very helpful. The materials, rooms and amenities were excellent and exceeded expected standards.

Karine Bucci

Project Management

Great class, loved the interaction and team-building exercises. Plenty of materials and learning tools supplied. Although it was a full week's class, never boring. Donna [Russell] was awesome and gave many supporting examples for better understanding.

Jean S.

PMP Certification Training, Lombard, 2008

I was laid off for many months and not really getting many callbacks for my resume and no job offers. After I put the letters PMP on it, not only did I see an increase in quantity, but also quality of interviews. I had been spinning my wheels for 5 months, and after the PMP went on, I had 2 job offers in 6 weeks. It really was the "golden ticket"

Robert Graf

MCSA

Microtrain presents the course material in an interesting and concise manner. Microtrain gives the student all the resources necessary to pass the certification exams. Both the Chicago and Lombard facilities were excellent, and the staff goes to any length to accommodate any student changes.

D. Easter

PMP Certification Training, November 2008

Thanks Microtrain for conducting a great PMP course that set me on a successful path to obtain my PMP certification. I have passed the test!

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